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Rentmoney is committed to protecting your information and this privacy policy outlines
the limited manner in which we will use your information. We will only use your
information for delivering rentmoney services and will not sell or share your Personally
Identifiable information with persons or entities not affiliated with rentmoney.
We may from time to time change this privacy policy with or without notice, so please
check it periodically for any changes or updates. By visiting our web site, you
consent to let us gather and use your information as set forth in our policy then
in effect at the time we use your information.
This site contains links to and from other Web sites. This policy applies to the
collection of information on the rentmoney.com Web site. If you linked to rentmoney.com
from another Web site or link to another Web site from rentmoney.com, please review
the privacy policy for those Web sites. Rentmoney.com is not responsible for the
privacy policies of Web sites to which it may be linked. If you have any questions
regarding this privacy policy you can contact us at customercare@rentmoney.com.
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Throughout this privacy policy we use several specialized terms. “Personally Identifiable
Information” is information that tells us specifically who you are, like your name,
street address, and email address. “User Information” means all Personally Identifiable
Information and any other forms of information discussed in this privacy policy,
including the Internet Protocol (IP) address of a user’s computer. We use the term
“aggregate” when we combine information from various persons or users. Information
is said to be “anonymized” if it does not identify individual persons or entities
or associate a particular person or entity with such information.
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The table that follows summarizes when we collect user information, what we collect,
and how we use it.
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When we collect user information
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What we may collect
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How we may use it
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No Personally Identifiable Information
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The following information is collected auto- matically without input from you:
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Domain name and host from which you access the internet.
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IP address of your computer
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Browser Software
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Operating System
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We use this information to help track our sources of traffic, organize and analyze
IP addresses so that we can provide efficient service and enhance security. We may
share this anonymized information with third party experts to make recommendations
to us about our operating procedures.
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All information above, plus:
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Your email address
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A password
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Your expected move date
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We use this information (1) to communicate effectively with you via e-mail during
your search for your new apartment (you may opt out at any time), (2) to track the
properties you view on rentmoney in order to validate your cash back claim with
the property where you lease your apartment, (3) to solicit your participation in
customer surveys, and (4) for various anonymized reporting and analysis.
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Your name
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Your phone number
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We use this information to schedule a phone call reminder about your rebate. We
also may store this information for use during your rebate claim processing. You
may view and modify your information on the My Account page.
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Your name
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The name of the property where you leased your apartment
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Your apartment number
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The length of your lease and your monthly rent
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Your mailing address
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Your phone number
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We use this information (1) to validate your cash back claim with your apartment
property, (2) to contact you, if necessary, to clear up any discrepancies between
your cash back claim and the information we receive from the property, (3) to create
an invoice which is sent to your apartment property, (4) to make your cash back
payment to you, and (5) for various reporting and analysis functions of our business.
We may also use this information to contact you prior to the expiration of your
apartment lease.
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See all above items with the exception of those listed in the “You visit our website
but don’t register” section
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See all above items with the exception of those listed in the “You visit our website
but don’t register” section.
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Your responses to questions concerning your experience with (1) rentmoney, (2) the
apartment property where you leased, and (3) apartment properties that you considered
during your search process.
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We aggregate survey responses and share the responses with other parties in order
to identify areas for improvement. We may also publish aggregate survey results
on our website so that other users may consider the experiences of others as part
of their apartment search process. We may also publish, on an anonymized basis,
specific quotes from your survey responses.
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Your email address
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Other information set forth in this policy should you visit our website.
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We use this information to inform you, via e-mail, of selected apartment properties
as requested by your friend(s).
If you choose to use our referral service to tell a friend about our site, we will
ask you for your friend's email address. We will automatically send your friend
a one-time email with information about the apartment inviting him or her to visit
the site. RentMoney.com stores this information for the sole purpose of sending
this one-time email.
Your friend may contact us at http://www.rentmoney.com/ContactUs.aspx to request
that we remove this information from our database.
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Cookies are small text files stored by your browser that allow us to learn more
information about your visit or use of our web site and Services. We may use cookies
to tie you to your User Information and to deliver personalized and relevant information
specific to your needs. We may also use cookies to track patterns on our site to
help us improve the user experience.
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Rentmoney will only share your Personally Identifiable information with third parties
as follows: (1) with apartment properties in connection with a cash back claim,
(2) if required to do so by law or if necessary to respond to a legal process, (3)
with our affiliates Promove, LLC, Promove Expansion, LLC and Allconnect, Inc., (4)
with outside parties providing services to rentmoney.com who are bound by the terms
of this Privacy Policy, or (5) in connection with the sale, merger, or other transfer
of substantially all of the assets of our business to another entity.
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We may use outside companies to fulfill rebate requests. These companies do not
retain, share, store or use personally identifiable information for any other purposes.
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We use other third parties to provide email delivery services on our site. When
you sign up for RentMoney.com email services, we will share your email address as
necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information
for any other purpose.
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We reserve the right to disclose your personally identifiable information as required
by law and when we believe that disclosure is necessary to protect our rights and/or
comply with a judicial proceeding, court order, or legal process served on our Web
site.
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Prior to submitting a Cash Back Claim, via the My Account page, you may delete or
modify all elements of your personally identifiable information at any time with
the exception of your email address and password used for registration. Note that
any changes made while your cash back claim is in process may delay your cash back
payment. Once a Cash Back claim is submitted, certain elements of your personal
information will become part of our permanent books and records, which is required
for accounting and tax purposes. Also on the My Account page, you may change the
setting for e-mail permission. A separate opt-out is provided on the footer of each
email we send to you.
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We have deployed technology and security measures designed to protect User Information.
When you submit Personally Identifiable Information via our site, that information
is subject to a variety of protections both on-line and off-line, including password-protected
systems, and firewalls. On a periodic basis, we also perform security audits of
our data center to help ensure a more secure site. However, no data transmission
over the Internet can be guaranteed as 100% secure. Therefore, we cannot ensure
or warrant the security of any information you transmit to us or receive from us.
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When you initially register with us, you will provide us with an email address and
a password. To subsequently sign-in, you will need to enter your correct email address
nd password. We designed this password-protected system to help safeguard your User
Information. To help us further protect your User Information, we ask that you not,
lend, give, or otherwise disclose any passwords to any unauthorized person, or permit
any unauthorized person to use your accounts or related User ID or passwords except
as specifically permitted by this privacy policy. Moreover, we will never ask for
your User ID or password in an unsolicited phone call or in an unsolicited email.
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If your password has been compromised for any reason, then you should immediately
login and reset your password via our change password function on the My Account
page. Any loss of control of your password may result in the loss of control over
Personally Identifiable Information. If you fail to protect your password, then
you will be responsible for any actions taken on your behalf or by any person using
your User ID and password.
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By Email: customercare@rentmoney.com
By Phone: 1-888-606-6062
By Mail: 359 East Paces Ferry Road, 2nd Floor, Atlanta, GA 30305
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RentMoney.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent,
non-profit organization whose mission is to build user’s trust and confidence in
the Internet by promoting the use of fair information practices. This privacy statement
covers the site http://www.rentmoney.com/. Because this Web site wants to demonstrate
its commitment to your privacy, it has agreed to disclose its information practices
and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact
Russell Brooks at 404-848-0080. If you do not receive acknowledgement of your inquiry
or your inquiry has not been satisfactorily address, you should contact TRUSTe at
http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as
a liaison with us to resolve your concerns.
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rentmoney.com may update its privacy policy from time to time. If we decide to change
our privacy policy, we will post those changes to this privacy statement, the homepage,
and other places we deem appropriate so that you are aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose it. We
reserve the right to modify this privacy statement at any time, so please review
it frequently. If we make material changes to this policy, we will notify you here,
by email, or by means of a notice on our homepage.
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8/29/2006
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